In this post, I’ll be highlighting those aspects of a community, which if ignored, can have major ramifications on the overall user experience.

Building your community on top of a third-party platform solves a number of user experience concerns, but also presents challenges. Out of the box, you’ll have content and widget types, and a general look and feel to the font, headings, icons, and navigation. These styles may or may not work for your organization as-is. Be sure to evaluate the following prior to deploying your community. Read more…

Social Media, User Experience, User Interface Design, Web Strategy Consulting Online Collaboration, online communities, Social Media, User Interface Design