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Posts Tagged ‘KPIs’

Killer KPIs: Percent Engaged Visitors

April 10th, 2011

This post is the first in a series that will highlight key performance indicators (KPIs) to include in your measurement arsenal for keeping your organization focused on the metrics that matter.

There’s a lot of buzz these days about driving greater online engagement on your website or in your community from customers, prospects, employees, or any specific targeted audience. This is essentially accomplished by creating and delivering the quality content, features, or tools your audiences want or need. Read more…

Internet Marketing, Web Analytics, Web Strategy Consulting , , ,

Show Me the Money: Monetize Site Behaviors for Powerful KPIs

October 1st, 2009

Everybody knows that money talks. It’s no different in the world of web analytics. When dollar values are assigned to site behaviors and other key metrics, the value of user actions and traffic sources becomes immediately clear.

Monetization isn’t just for ecommerce sites. Even user actions that have no immediate financial value such as contact form submissions, file downloads, page views, and email newsletter signups are excellent candidates.

If it’s your job to convince stakeholders to take action, or if you’re an executive looking for more clarity in your KPIs, this post will offer you some ammunition and help get you started. Read more…

Web Analytics, Web Strategy Consulting , , ,